When contacting us for help with our website, please have the following information ready:
- Operating system. Are you using Windows, or Mac? Please include the version.
- Browser. Which browser are you using, IE, Chrome, Safari, Opera, Firefox, Other? Please include the version.
- Microsoft Office. Which version of Microsoft Office (MS Word) are you using? Optional if your question does not involve a word processor.
While we endeavor to support all of our members, our resources are limited. In an effort to efficiently and effectively manage our services we must place a priority on which software is supported. At this time priority is placed on the current version, and its immediate predecessor for the following software:
- Windows Operating System
- Macintosh Operating System
- Microsoft Word (with or without the Office suite)